Terms of service

Terms of Service

Effective Date: 10/01/2025

Overview

Welcome to ProTech Education and Assessment. By accessing or using our website and services, you agree to abide by these Terms of Service. These terms govern your use of our products, services, and website.

1. General Conditions

1.1 By using our website and purchasing our products or services, you agree to these Terms of Service.

1.2 We reserve the right to modify these terms at any time. Updates will be posted on this page, and your continued use of our services constitutes acceptance of the updated terms.

1.3 You must be at least 18 years of age or have the consent of a legal guardian to use our services.

2. Products and Services

2.1 Physical Products

  • We offer a range of educational materials and tools, subject to availability.

  • Pricing and product details are subject to change without notice.

2.2 Digital Products

  • Digital products, including downloadable materials, are delivered electronically.

  • Upon purchase, you receive a non-exclusive, non-transferable license to use the product for personal or professional purposes.

2.3 Educational and Consultancy Services

  • Our services are tailored to meet client needs as outlined in individual agreements.

  • All services must be prepaid or as per agreed payment terms.

3. Orders and Payments

3.1 All orders must be placed through our website and are subject to acceptance and availability.

3.2 Payments must be made at the time of purchase or as per agreed terms for services. Accepted payment methods are displayed at checkout.

3.3 We reserve the right to cancel any order if payment is not received or if fraudulent activity is suspected.

4. Refunds and Returns

4.1 Refund and return policies for products and services are detailed in our Refund and Returns Policy.

4.2 Refunds for digital products will only be issued if the product is defective or not as described, as per UK consumer laws.

4.3 Refunds for services will only be issued in cases of a breach of contract or failure to deliver services as agreed.

5. User Obligations

5.1 You agree not to misuse our website or services, including:

  • Engaging in illegal or fraudulent activities.

  • Attempting to gain unauthorised access to our systems.

  • Distributing viruses or harmful content.

5.2 You are responsible for providing accurate information when placing orders or signing up for services.

6. Intellectual Property

6.1 All content on our website, including text, images, and trademarks, is the intellectual property of ProTech Education and Assessment.

6.2 You may not copy, distribute, or reproduce any content without explicit permission.

7. Limitation of Liability

7.1 ProTech Education and Assessment is not liable for:

  • Losses caused by unauthorised use of your account.

  • Errors or interruptions in our website or services.

  • Any indirect, incidental, or consequential damages arising from your use of our products or services.

7.2 Our total liability is limited to the amount paid by you for the product or service in question.

8. Governing Law

8.1 These terms are governed by the laws of England and Wales.

8.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: info@protechea.co.uk

  • Address: TBA

By using our website and services, you acknowledge that you have read and agree to these Terms of Service.